Practice Makes Perfect

TERMS AND CONDITIONS

Effective Date: 08/03/2026
Website: www.practicemakesperfect11plus.co.uk
Business Owner: Joanne Gath
Trading As: Practice Makes Perfect
Email: support@practicemakesperfect11plus.co.uk

This website is operated by Joanne Gath, a sole trader trading as Practice Makes Perfect, based in England & Wales. You can contact us at: support@practicemakesperfect11plus.co.uk

We sell downloadable digital educational materials designed to support preparation for 11+ examinations. All products are delivered electronically. No physical goods are supplied. All products sold on this website are independently created by Practice Makes Perfect and are intended for practice and exam preparation purposes only. They are designed to reflect the format and style of the FSCE 11+ examinations, but are not affiliated with, endorsed by, or approved by FSCE or any other examination provider. FSCE and any related trademarks remain the property of their respective owners. Purchasers are solely responsible for using these materials in compliance with copyright and licensing restrictions.

All materials remain the intellectual property of Practice Makes Perfect.

Upon purchase, you are granted a:

  • Non-exclusive

  • Non-transferable

  • Personal-use-only licence

You may:

  • Download and print for personal household use

You may NOT:

  • Share with tutors, schools, or other families

  • Upload to WhatsApp groups, forums, or cloud drives

  • Resell or distribute

  • Use commercially without written permission

Unauthorised sharing may result in legal action.

All prices are shown in GBP (£).
We reserve the right to change pricing at any time. Payment is required in full before download access is granted. We use secure third-party payment providers and do not store payment details.

Products are delivered immediately after payment via download link or email confirmation. If you experience technical difficulties, contact us within 7 days.

Under the Consumer Contracts Regulations 2013, customers normally have a 14-day cooling-off period for online purchases.

However:

By purchasing and downloading our digital products, you expressly agree to:

  • Immediate access to digital content

  • Waive your 14-day right to cancel once download begins

Once a file has been downloaded or accessed, no refund will be issued except in cases of defective or corrupted files.

Our materials are designed to support exam preparation.

We do not guarantee:

  • Specific exam scores

  • Grammar school placement

  • Admission outcomes

Success depends on multiple factors beyond our control.

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential losses

  • Technical interruptions

  • Outcomes relating to exam performance

Nothing excludes liability for fraud or personal injury caused by negligence.

We process personal data in accordance with UK GDPR.
Please see our Privacy Policy for details. These Terms are governed by the laws of England & Wales.

PRIVACY POLICY

Effective Date: 08/03/2026
Business Owner: Joanne Gath
Trading As: Practice Makes Perfect
Email: support@practicemakesperfect11plus.co.uk

This Privacy Policy explains how we collect, use, and protect personal data in accordance with UK GDPR.

We may collect:

  • Name

  • Email address

  • Billing information

  • IP address

  • Purchase history

We do not knowingly collect data from children.

We use your data to:

  • Process orders

  • Deliver digital products

  • Provide customer support

  • Send marketing emails (only where consent has been given)

If you opt in to receive marketing emails:

  • You may unsubscribe at any time

  • Every email will include an unsubscribe link

We do not sell or share your data with third parties for marketing.

We process data under:

  • Contractual necessity (to fulfil orders)

  • Legitimate interest (basic website analytics)

  • Consent (marketing emails)

Data is stored securely via Squarespace and third-party payment providers.

We retain purchase records for accounting and legal compliance purposes.

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the ICO